Great Support, I'll tell my Manager
"I am writing to say thank you to you and your team for all the support you provide to WN.
Your staff have been so supportive of him which makes my job so much easier as you also communicate with me therefore, letting us work collaboratively to ensure that the best support is provided to WN.
I decided to copy my line manager in on this email so she is aware of how great your care agency has been to WN."
— Social Worker
Flexibility, Sensitivity & Persistence
“I am pleased to take this opportunity to commend Doves Care Agency - the flexibility, sensitivity and persistence shown in working with the man with complex needs and a very labile mood.
Thanks also for being prepared to accompany our client by taxi across boroughs.
While you are based in Watford it is possibly unlikely, but I hope we get the chance to work with you again. Regards.”
— Dan
Quality & Competance
“I think an important part of your service is that contact can be made with the Management very quickly and easily and you are always willing to be of help.The quality and competence of the staff is very good and the continuity of staff provided is much appreciated.
The staff are very punctual and hard working.
I would be very happy to recommend Doves Care to others.”
- Graham H-S
Very Satisfied
Doves Care are very helpful, friendly, professional and proactive. Needs are being fully met. No missed visits.
— PS
Very Satisfied
There are a few regular care workers who I've got to know. There has been no missed visits and I have no concerns with the standard of care received.
- VP
Very Satisfied
Staff will always look for extra to do if they finish early, and I feel they go above and beyond. I have no concerns with standard of care.
— PK
Very Satisfied
Doves Care is good as gold and the care staff are brilliant. I'm very happy with the standard of care received. No missed visits, or concerns with timings.
- TH
Amazing Help
"Dear Doves Care, we can't thank you enough for your amazing help caring for M.S. We didn't expect her to go into care quite so quickly but we will forever be grateful you could be there for her & us.
I would thoroughly recommend you to anyone wanting care. Blessings to you and Doves."
— John & Jacky B
High Praise Indeed
"I do not know what we would have done as a family if Doves Care Agency had not come into our lives. Their level of care for my father is far beyond any other care agency. They are warm and compassionate, they really listen to what is required and are extremely thorough down to the smallest detail.
They treat my father with the utmost respect and he is extremely fond of them. There is always humour and lightness around him and the man who previouly could not stand having carers asked for them to increase their days and come more often.
His life has been transformed , his dignity is intact. He says 'everything is taken care of - they are marvellous'. My father at 95 can use his limited energy to socialise, he is happier than before and less exhausted. As a family we are less worried and more relaxed. Communication is easy and we are informed quickly of any concerns. Knowing they are there for the future, should we need them more at any point, feels so reassuring. The company goes way beyond the call of duty. I cannot praise them highly enough."
— Ruth G.
I Miss You Lots
"Well done! I love the website and your vision of care. Wishing you every success. You really supported and inspired high standards in the team, and I miss you lots."
- Ex-Staffer
Very Satisfied
Timings are excellent and there has been no missed visits. Doves Care take their time and do not rush. I've been treated with kindness and respect and everyone is very well trained.
— IS
Very Satisfied
Couldn't do without the care workers and needs are being fully met. Used to have a few different care workers but it is more regular now. Everyone is very well trained and know what they're doing.
- PL
Quite Satisfied
Needs are being met and all care workers are well trained. No missed visits and any changes are always accommodated.
— MW
Quite Satisfied
Care workers are very efficient and always generally on time. Very professional, and never experienced a missed visit. Staff are well trained and needs are being met.
- WM
